Terms of Use
In using this website you are deemed to have read and agreed to the following terms and conditions:
Site and Contents
1. This website is operated by Thirunagar Taxi Car rental. Throughout the site, the terms “we”, “us” and “our” refer to Thirunagar Taxi Car rental. Thirunagar Taxi Car rental offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
2. By visiting our site, you engage in our “Terms of Use” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
3. Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these
Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
User Content
1.You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
Thirunagartaxi.com will fully cooperate with any law enforcement authorities or court order requesting or directing Thirunagartaxi.com to disclose the identity of anyone posting such materials. Thirunagartaxi.com may change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates Thirunagartaxi.com policies in any way.
2. We reserve the right to refuse service to anyone for any reason at any time.
3. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
4. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
5. Charges are subject to change without notice.
6. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
10. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
1.For any unlawful purpose;
2.To solicit others to perform or participate in any unlawful acts;
3.To submit false or misleading information;
4.To upload any type of malicious activity that will or may be used in any way that will affect the functionality or operation of the Service or of any related website.To collect or track the personal information of others;
Terms of Service
1.After completion of booking with Thirunagar Taxi, a message will be sent to the customer as provided to you confirming your booking.
Vehicles are subjected to availability.
Tariff is subjected to change without prior notice.
After completion of journey, the customer is expected to fill a Duty slip, stating his/her experience with Thirunagar Taxi. Moreover, it will help us to serve you better of service failing which no complaints or disputes will be entertained further. Drivers provided by Thirunagar Taxi to you will drive as per the driving recommendations of local transport authority only. Parking charges, toll charges, state taxes and entry fees etc. to be paid by the customer at the time of travel and they are not included in the rental.
Unless specified otherwise, all meter readings/distances/timings will be calculated to and fro from our vendors’ garage.
2. Distances between two locations (points) be it an intercity distance or from vendors garage etc mentioned on the website are approximate. Actual distance may differ depending on the exact geographical location of the points under consideration.
3. Car air-conditioner will not work on hilly routes & also when the vehicle is not in motion. The customer is also not expected to request driver to make the air condition operational in the aforementioned cases.
4. Any form of discounts are only applicable only on the basic fare and cannot be made available on extra charges like toll, taxes, charges on for extra Kms consumed if applicable, charges for extra hours consumed if applicable, driver allowance, parking, night charges, unless specified.
5. The vehicle booked will be subject to availability. In a case where the car booked is not available on the day of travel the customer will be provided with an alternative equivalent vehicle in the similar segment as applicable.
6. Airport Pick/Drop, Railway Pick/Drop and local car rental services are valid only within city limits.
7. Customer is liable to pay waiting charges in the case of delay (be it for any reason) exceeding more than 30 minutes from the scheduled pick up time.
8. Customer is liable to pay for any additional distance traveled and also for additional hourly charges if applicable. Any unscheduled changes will attract additional charges as applicable.
9. All bookings under consideration are on a calendar day basis
10. Cabs that are booked for outstation (any or all of One way, round trip & multicity) cannot be used for local travel.
11. One way car rental services have all travel charges like toll, taxes etc applicable when the vehicle returns back to its original location (garage) after dropping the customer to his destination.
12. If needed, a customer can amend his booking from one way to round trip or from one way to multi city while his travel is in progress. It has to be informed prior to the support team at Thirunagar Taxi. Whether or not to make an amendment as per the request of the customer solely rests with our support team. If the amendment request by the customer is approved our support team they will guide on the difference amount to be paid to the driver as to make the amendment a reality. This amount has to be paid immediately to the driver in cash after our team makes an amendment, failure to do so will not make the requested amendment a reality.
13. The driver will wait for the customer on the travel date for not more than 60 minutes from his pick up time in a case the customer does not inform the driver on the delay, after 60 minutes the booking will be considered as a case of no show and full booking amount will be forfeited.
14. For all travel types (one way, round trip & local) customer has to bear all extra charges like driver allowance, toll, taxes, charges on for extra Kms consumed if applicable, charges for extra hours consumed if applicable, parking charges, night charges and any other charges applicable as mentioned on the voucher.
15.For one way outstation trips the customer will pay for any additional charges in the case where the driver needs to cover additional distance (or) needs additional duration to complete his return journey (whichever of these two higher).
16. Transfers with unspecified distance coverage will only include one way transfer either from airport or railway station to a single location or vice versa. Pickups or drops from multiple locations are not included in such bookings.
17. Thirunagar Taxi is not responsible for any delay or consequential loss caused to the customer due to traffic jam or reasons beyond reasonable control of the driver or lapses on the part of the driver.
18. Thirunagar Taxi is not responsible for any loss, damage, physical injury, and loss of life, etc suffered by the customer while availing its services.
19. In case of any misconduct or misbehaviour by the driver the customer should immediately report to the support team of Thirunagar Taxi.
20. In no event the entire liability of Thirunagar Taxi for any loss or damage arising due to cab services or in the case of a valid refund claim shall not exceed the booking amount paid by the customer.
21. In case of any dispute parties agree to the exclusive jurisdiction of courts of Madurai, Tamilnadu.
22. In addition to all the above mentioned terms & conditions, user terms mentioned on the website apply.
23. In a scenario, where in a customer already has received the driver & cab details and the cab hired does not show up on the day of travel, it will be considered as the failure of the fleet partner of Thirunagar Taxi. We being an on-line car aggregator will take all necessary efforts to provide the customer an alternative mode of transport immediately, in the shortest possible time & if failing to do so will provide the customer a full refund, which will be processed in a maximum 7 days from the day the cab travel was scheduled to begin. Thirunagar Taxi is not liable to reimburse its customer for any expenses like hotel stay charges, flight ticket charges or any other type of monetary expenses which the customer had to bear as a result of no show of the cab on the day of planned cab travel.
24. Thirunagar Taxi may use the mobile number & email ID shared while making an online booking/ registration with it (or) which is shared while filling its inquiry form for its promotional purposes. Thirunagar Taxi promises that the data will never be sold to any other business entity & will be solely used for its own promotional purposes.
25.It may happen that for some regions that the cab model which was reserved earlier by a customer online cannot be actually made available due to restrictions by local cab associations in that geography, which are beyond the control of Thirunagar Taxi. In such a case Thirunagar Taxi will make a full refund.
26. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
27. Customer should only board in taxi permit cab. (Yellow Plate)
28. You agree to receive promotional, transactional, and commercial communications from Thirunagar Taxi through email or SMS.